More than text
Multimodal AI can understand and work with different types of input, such as text, images, audio, and documents. You might upload a photo and ask a question about it, or speak instead of typing.
Practical uses
- Describing a photo for a product listing
- Reading text from a picture of a document
- Summarizing a PDF
- Transcribing voice notes
- Getting feedback on a flyer design
Example for trades
A contractor might upload a photo of a job site and ask AI to help write a customer-friendly description of the work needed, then review it for accuracy.
Accuracy still matters
AI can misread images or documents. Verify important details.
Privacy
Be careful about uploading photos or documents that contain customer information.
Experiment safely
Try multimodal features on non-sensitive tasks first.
Growing capabilities
These features are improving quickly, so revisit them periodically.
Voice notes in the field
For business owners who spend the day on job sites or in a vehicle, voice input is especially useful. You can describe a job, a customer conversation, or tomorrow's plan out loud, then ask AI to turn it into organized notes or a draft message. Review the result before sending, since spoken words are sometimes misheard.
Screenshots for troubleshooting
If you're stuck in a software tool, a screenshot of the screen can help AI explain what you're looking at and suggest next steps. Remove any customer data from screenshots first.
Want This Set Up For You?
AI Business Growth configures ChatGPT, Claude, and simple automations for service businesses, then trains your team to use them. Start with a free evaluation.
Get Your Free AI Evaluation Calculate Your AI ROI