Getting good results
Replace bracketed text with your details, add your company's tone, and always review output. AI can get technical details wrong, so a plumber should check anything describing repairs or code requirements.
Booking and arrival
"Write a short text confirming a plumbing appointment for [day/time window]. Ask the customer to clear access to [area] and mention the service call fee of [amount] if applicable."
Estimate explanations
"Explain in plain language why replacing a [water heater/sewer line/section of pipe] is recommended instead of repairing it, based on these notes: [notes]. Calm, honest tone, no scare tactics."
After-hours replies
"Write an automatic after-hours text reply for a plumbing company. Explain how to reach emergency service at [number], after-hours fees, and when regular calls will be returned."
Customer education
"Write a 150-word article for homeowners on how to find and use their main water shutoff valve. Include a reminder to call a plumber if the valve is stuck or leaking."
Reviews
"Write three short, friendly review request texts to send after a completed plumbing job. Include a placeholder for our review link."
Handling complaints
"A customer says the leak we fixed is dripping again. Write a reply that apologizes, schedules a return visit at no charge for inspection, and stays calm and professional."
Make it a habit
Save your best prompts, share them with office staff, and refine them as you learn what works. Over time, your prompt library becomes a valuable time-saving tool for the whole team.
Want This Set Up For You?
AI Business Growth configures ChatGPT, Claude, and simple automations for service businesses, then trains your team to use them. Start with a free evaluation, or see how we approach AI for home service companies.
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