Plan ahead
Holiday closures and schedule changes should be decided and communicated well in advance. Customers plan around holidays, and last-minute announcements often get missed. AI can help you create a checklist of every holiday for the year and the channels you need to update.
Update every channel
Holiday hours need to appear everywhere customers look: your Google Business Profile, website, social media, email newsletter, voicemail greeting, booking system, and in-store signs. AI can help you write versions for each channel in the right length and tone.
Explain service impacts
If holidays affect delivery times, appointment availability, or response times, say so clearly. AI can help you write short explanations such as "Orders placed after [date] will ship on [date]."
Emergency service options
If you offer emergency or limited service during holidays, explain how to reach you and any additional fees.
Thank your customers
Holiday announcements are a good opportunity to thank customers for their support. AI can help you write a warm message that fits your brand.
Remind your team
Staff should know the schedule and how to answer customer questions. AI can help write internal reminders.
Restore regular hours
After the holiday, update every channel back to regular hours. Set reminders so nothing is forgotten.
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